Pallet Profit Zone (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or communicate with us via WhatsApp, Telegram, or other channels.

By using our services, you agree to the practices described in this policy.

1. Company Information

Pallet Profit Zone
Havenweg 14
3044 BC Rotterdam
The Netherlands

WhatsApp: +31 645295725
Telegram: @Palletprofitzone

2. Information We Collect

We may collect the following types of personal data:

A. Information You Provide Directly

Full name
Phone number
Telegram username
Email address (if provided)
Company name
Billing and shipping details
Payment confirmation details
Messages and communications

B. Automatically Collected Information

When you visit our website, we may collect:

IP address
Browser type
Device type
Pages visited
Date and time of visit
Referral source

This data is used for analytics and website optimization.

3. How We Use Your Information

We process your data for the following purposes:

To respond to inquiries
To process and manage orders
To provide shipping coordination
To send order confirmations
To prevent fraud
To comply with legal obligations
To improve our services

We do not sell your personal data.

4. Legal Basis for Processing (GDPR Compliance)

Under the General Data Protection Regulation (GDPR), we process personal data based on:

Contractual necessity (processing orders)
Legitimate business interest
Legal compliance
Your consent (where applicable)

5. Communication via WhatsApp & Telegram

When you contact us via:

WhatsApp (+31 645295725)
Telegram (@Palletprofitzone)

Your communication is also subject to the privacy policies of:

WhatsApp (Meta Platforms, Inc.)
Telegram Messenger LLP

We do not control how these third-party platforms process your data.

We recommend reviewing their privacy policies separately.

6. Payment Information

We do not store full credit card details.

Payments may be processed through third-party providers. Those providers process your financial data under their own privacy policies.

7. Data Sharing

We may share information with:

Freight carriers (for shipping)
Payment processors
Legal authorities (when required by law)

We do not sell, rent, or trade personal data.

8. Data Retention

We retain personal data only as long as necessary for:

Order fulfillment
Accounting compliance
Legal requirements

After that, data may be securely deleted.

9. Data Security

We implement reasonable administrative and technical safeguards to protect your information.

However, no online transmission is 100% secure. Use our services at your own risk.

10. Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have the right to:

Access your personal data
Request correction
Request deletion
Restrict processing
Object to processing
Request data portability
Withdraw consent

To exercise your rights, contact us via WhatsApp or Telegram.

11. Cookies

Our website may use cookies to:

Improve user experience
Analyze traffic
Remember preferences

You may disable cookies through your browser settings.

12. International Transfers

If you are located outside The Netherlands, your information may be transferred and processed in other countries where service providers operate.

By using our services, you consent to such transfers.

13. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.

14. Updates to This Policy

We reserve the right to update this Privacy Policy at any time.

Changes will be posted on this page with a revised effective date.

15. Contact Us

If you have questions about this Privacy Policy or your data, contact: